Nairobi Water is a company that specializes in water and sewerage services. It is the leading company in the supply of quality and clean water. Hence it supplies water to the Nairobi city and the surrounding areas.
It efficiently supplies water within the government regulations. Safaricom Mpesa makes it very easy for the customers to make the water payments using the Nairobi water paybill number.
The use of the paybill number is very efficient and convenient compared to the long and tiresome queues in the banking halls.
The company recently won a trophy for the Best Stand in Water and Waste Services Supply. It won in the Largest International Trade Fair (2016) in the East African Region.
Nairobi water customers can easily check their water bills using an SMS or via online. It is also possible for the customers to receive notification by registering to the Nairobi Water e-bill service. This is by dialing *369*40#. Their improved service delivery and transparency leads to greater customer satisfaction.
Through the internet, customers can easily check their monthly bills, make complaints and check interruption notices. They can also update their details due to change in residence and inquire the current water tariffs.
How to Pay Nairobi Water Using the Nairobi Water Paybill Number
- On your phone, go to the Mpesa menu
- Select lipa na Mpesa
- Choose paybill
- The business number is 444400
- Nairobi water account number
- The amount to pay
- Enter Mpesa PIN then press OK
- Confirm if the transaction is correct, and then press OK. After a short while, you will receive a confirmation message from Mpesa.
Customers can also pay their water bill through the Airtel Money and the various banks in Kenya. That is the Equity Bank, Cooperative Bank, NIC Bank, Barclays Bank, DTB, and the Sidian Bank.
How to check water bill on phone via SMS and online
To easily check your water bill by phone, send your water account number to 20557.
To check online;
- Register and create for a free account
- Log in to your account
- Use your account number to make your bill inquiry.
Customers can also register and do an enquiry about their water bill by phone by dialing *888#.
The water company provides the Maji Voice service by dialing *624# for free. It therefore enables customers to easily make complaints, report a leak or a bust.
The Nairobi water provides a friendly customer care support. They enable their customers to easily reach them due to any query.
Payment through Mpesa is very easy, secure, accessible and user friendly. Nairobi water paybill number is very convenient. This is because it enables the customers to effectively manage their water bills on time.
This helps in reducing the cost and interruptions due to disconnection of water supply caused by late payments.